Demonstration, fictional letting agency
Ashby Lettings
An agency page: fees for landlords set out as percentages and fixed sums, a gallery of the office, and a valuation request.
Letting agents
Websites for letting agents
A letting agent’s website is one of the few small-business pages with legal content requirements. It must show your fees, your redress scheme and whether you have client money protection. After that, landlords want to know what you charge and what you do for it.
Before they choose a letting agent
How much does a letting agent charge?
Landlords search this more than anything else about letting agents. Set out your fees for let-only, rent collection and full management, as a percentage and what it includes.
What does full management actually cover?
Inspections, repairs, deposit registration, gas safety certificates, rent chasing: list the tasks, so landlords can compare letting agents properly.
Which areas do you let in?
Name the towns and districts you cover. Local knowledge is the reason landlords use a letting agent rather than an online service.
Tenants: what do I pay?
In England most fees to tenants are banned. Say clearly that tenants pay only what the law allows, such as rent and a capped deposit.
On a letting agent’s page
Your fees, redress scheme and client money protection
Letting agents must publish their fees, the redress scheme they belong to, and whether they are a member of a client money protection scheme, on their website if they have one. Consumer Rights Act 2015, section 83.
What tenants can and cannot be charged
The Tenant Fees Act 2019 bans most fees to tenants in England. Fee information on your site must not suggest otherwise. Tenant Fees Act 2019.
Properties you have to let
If you list properties, link to where they are listed and keep the page current. A page of let properties shown as available misleads tenants.
Ashby Lettings, a fictional letting agent, sets out its services against fees and shows its redress and client money protection schemes.
Showing your prices
Fees must be shown with VAT where it applies, and in a way that lets a landlord work out what they will pay. A table of services against fees does both.
£49 upfront for a one-page website, and £20 a month for the care plan that comes with it (hosting, updates and support), with a 12-month minimum term, fixed in writing before we start. Pricing.
Extras that suit this trade
- Give each of your services its own page (£10 a month): landlords look for each service, from finding a tenant to full management, and a page for each sets out what you do and the fees.
Letting agents: questions
What must a letting agent show on its website?
Its fees, the redress scheme it belongs to, and whether it has client money protection. Section 83 of the Consumer Rights Act 2015 requires it.
How much does a letting agent charge a landlord?
It varies by service and area, usually as a percentage of rent. A good letting agent’s website shows its fees for each level of service, as the law requires.
Can a letting agent charge tenants fees?
In England, most fees to tenants have been banned since June 2019 under the Tenant Fees Act. Rent, a capped deposit and a few named payments are allowed.
How much does a website for letting agents cost?
Ours is £49 upfront for a one-page website, and £20 a month for the care plan that comes with it (hosting, updates and support), with a 12-month minimum term.
Ready when you are
Order the one-page website now, or tell us what you need and we will reply with a quote within one working day.